Support

Payment help

Include your invoice reference, network and transaction ID. For wallet top-ups, upload the payment screenshot in your wallet invoice. If corrections are requested, submit corrected evidence there. Do not send another payment to correct a screenshot.

Telegram screenshots are attached manually by you. The website does not automatically forward them.

Forgot your password?

Support must verify account ownership before an administrator can issue a recovery link. A link expires after 30 minutes and can be used once. We will never ask for your password or wallet private key.